Friends of Crowborough Hospital



It is our goal to maintain the highest standards of ethics, professionalism and business conduct as well as ensure that we act in strict compliance with the law at all times. We will not tolerate any behaviour or practice that compromises our integrity or honesty. All decisions will be fair and based on transparent processes.


Since we aim to maintain high ethical standards in carrying out our business activities, practices of any sort that are incompatible with our principles and policies will not be tolerated. Strict adherence to these principles and supporting policies is a condition of employment. The Trustees have overall responsibility for ensuring compliance with the objectives of this policy

Independence and Objectivity

We are committed to being fair, transparent and impartial in all of our dealings and our members of staff are expected to exhibit specific standards of behaviour, namely:

  • All staff/volunteers are required to act in a way that is unbiased, and they must not be subject to any influence which may lead them to act in a way which favours any particular person or organisation.
  • Other than any payments made by us, staff/volunteers may not directly or indirectly accept any form of payment or material benefit from third parties for services they perform on behalf of us.
  • All staff/volunteers are required to declare in writing any financial or personal interest, direct or indirect, in another company which is either a supplier to or a competitor of us.

Unethical Behaviour and ‘Whistle-Blowing’

We promote a working environment which encourages all members of our team to express their concerns about behaviour or decisions that they perceive to be unethical without fear of reprisal or victimisation. Any member of staff who needs guidance or advice on business ethics issues should speak to his or her manager or a Trustee.

The Trustees are responsible for initiating and supervising the investigation of all reports of breaches of these principles and policies and ensuring that appropriate disciplinary action is taken when required.

Employment Policies

We are committed to attaining the highest standards of employment practice and wish to be recognised as a good employer. We are committed to communicating our strategy and objectives to staff/volunteers and to keeping them informed on our progress against the strategy and objectives.

We support and promote the ethos and principles of equal opportunities in employment, striving to create a culture where every member of our team is treated fairly and without fear of harassment or victimisation for any reason.

Balancing Transparency with Confidentiality

We will be transparent in all of our operations except where it is constrained by issues of confidentiality.

We will strive to communicate clearly and succinctly in order to minimise complexity in our business dealings.

We will comply with the provisions of the General Data Protection Regulation and members of staff/volunteers will be trained accordingly.

Protecting Business Assets

All staff/volunteers are required to avoid waste and extravagance and are encouraged to identify improvements to systems and procedures to achieve optimal effectiveness, efficiency and responsiveness.

All staff/volunteers are expected to follow agreed procurement procedures when commissioning third party services. They are also bound by our Business Expenses Policy when incurring business expenses which will be paid or reimbursed by the Charity.

Our assets and funds may only be used for the legitimate business purposes of the Charity.

Suppliers, Advisors and Agents

We aim to develop relationships with our suppliers, advisors and agents based on mutual trust and shared values. Therefore:

  • All staff/volunteers will conduct business with suppliers, advisors and agents in a professional manner.
  • We will pay our suppliers, advisers and agents on time and according to agreed terms.
  • As far as is practicable, we will engage with our business partners on matters relating to Corporate Responsibility.


We will:

  • Compete in a lawful manner.
  • Not seek to damage the reputation of competitors, either directly or by implication or innuendo.
  • Avoid discussing proprietary or confidential information in any contacts with competitors.
  • Not attempt to acquire information regarding a competitor’s business by unlawful means, including industrial espionage, hiring competitors’ employees to obtain confidential information, urging competitors’ employees, clients or occupiers to disclose confidential information, or any other approach that is not above board.

Governance and Financial Matters

We will:

  • Comply with all laws, rules and government regulations that are applicable to the Charity.
  • Maintain accurate business records, following best practice in all respects.
  • Maintain financial statements and accounts in a manner that are accurate and auditable.

Contractual Arrangements

We are committed to meeting our contractual commitments and will build relationships with our suppliers, agents and contracted service providers based on mutual trust.

All staff/volunteers are expected to understand and comply with the terms of the contracts for which they have a responsibility.

Changes to this policy

We may amend this policy at any time by publishing a new version on this website.

Contact us

Should you have any questions about this policy, please contact us at our registered address.

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